If your Orbi router is not functioning correctly, you’ve forgotten the admin password, or you’re facing frequent connection issues, performing a reset may be the best solution. This guide will walk you through how to reset your Orbi router step-by-step — whether you’re doing a soft reset or a factory reset.

Resetting is a powerful troubleshooting method, but it’s important to understand the process and its effects before proceeding.

 

Why Reset Your Orbi Router?

Resetting your Orbi router can help in the following scenarios:

  • Forgotten login credentials for the Orbi admin panel

  • Connectivity issues between the Orbi router and satellites

  • Orbi app not detecting the router or devices

  • Slow internet performance even after rebooting

  • Preparing the router for a new setup or ownership transfer

 

Types of Orbi Resets

There are two main ways to reset an Orbi router:

1. Soft Reset (Reboot)

  • Does not erase custom settings

  • Used to resolve temporary glitches or freezing

2. Factory Reset

  • Erases all settings and restores the router to its original state

  • Recommended for persistent issues or forgotten credentials

How to Soft Reset Your Orbi Router

A soft reset simply restarts your router and satellite without deleting any settings.

Steps:

  1. Unplug your Orbi router from the power outlet.

  2. Wait for 10–15 seconds.

  3. Plug it back in and wait for the device to fully reboot.

You can also perform a soft reset via the Orbi app:

  • Open the Orbi app

  • Go to Settings > Restart

  • Select your router and confirm the reboot

How to Factory Reset Your Orbi Router

This process erases all network configurations, custom settings, admin credentials, and restores the router to default factory settings.

Method 1: Reset Using the Physical Button

  1. Locate the Reset Button

    • It’s a small hole labeled “Reset” on the back of the Orbi router.

  2. Use a Paperclip or Pin

    • Insert the pin and press the reset button.

  3. Hold for 10–15 Seconds

    • Release the button once the LED starts blinking amber or white.

  4. Wait for Reboot

    • The router will restart and the settings will be fully cleared.

  5. Reconfigure Your Router

    • Connect via orbilogin.com or use the Orbi app to set it up again.

Method 2: Reset via Web Interface

If you can still access the admin panel:

  1. Open a browser and go to http://orbilogin.com

  2. Log in with your admin username and password

  3. Navigate to Advanced > Administration > Backup Settings

  4. Click Erase under "Factory Reset"

 
 

What Happens After a Factory Reset?

After a full reset, your Orbi router will:

  • Revert to default network name (SSID) and password

  • Forget any connected devices and settings

  • Require reconfiguration via the Orbi app or web interface

Be sure to back up your settings (if possible) before resetting, especially if you have complex network rules or parental controls configured.

 

When Should You Avoid a Reset?

Avoid resetting your router if:

  • You're experiencing a temporary ISP outage (check with your provider first)

  • You haven't tried basic troubleshooting steps like restarting the device

  • You haven’t backed up your custom settings

 

Final Thoughts

Knowing how to reset your Orbi router can help you fix common networking issues and restore performance when all else fails. Whether you need a quick reboot or a full factory reset, the steps above can get your Orbi system back on track.

If problems persist after resetting, consider checking for firmware updates or contacting Netgear Support for additional help.