If you're having trouble with your Netgear Orbi router—such as forgotten passwords, connection issues, or setup problems—a factory reset can help restore the device to its default settings. This process erases all custom configurations and allows you to start fresh.

In this article, we’ll explain how to factory reset your Orbi router using both the physical reset button and the web interface.

What Is a Factory Reset?

A factory reset restores your Orbi router to its original state—just like when you first took it out of the box. It will:

  • Erase your Wi-Fi name (SSID) and password

  • Remove custom settings (parental controls, port forwarding, etc.)

  • Reset admin username and password

  • Remove synced satellites (if any)

Important: You will need to reconfigure your router after performing a factory reset.

When Should You Factory Reset Your Orbi Router?

  • You’ve forgotten your admin login password

  • The Orbi app cannot detect your router

  • Internet connectivity issues persist after basic troubleshooting

  • You want to start a fresh setup or give away the device

Method 1: Factory Reset Using the Reset Button (Recommended)

This is the most direct way to reset the router, especially when you can't access the admin panel.

Steps:

  1. Power On Your Orbi Router

    • Make sure the router is plugged in and fully booted.

  2. Locate the Reset Button

    • It’s a small hole on the back of the router labeled “Reset.”

  3. Press and Hold the Button

    • Use a paperclip or pin to press the button and hold it for 10–15 seconds.

  4. Wait for the LED to Blink Amber or White

    • This indicates the reset process has started.

  5. Let the Router Reboot

    • The reset takes a few minutes. When complete, the LED will change to solid white or off, depending on the model.

Method 2: Factory Reset Using the Web Interface

If you still have access to the Orbi router dashboard, you can reset it from your browser.

Steps:

  1. Connect to your Orbi network via Wi-Fi or Ethernet

  2. Open a browser and go to http://orbilogin.com or http://192.168.1.1

  3. Log in with your admin username and password

  4. Navigate to:
    Advanced > Administration > Backup Settings

  5. Click the Erase button under “Factory Reset”

  6. Confirm your selection

The router will now reboot and restore to factory defaults.

What to Do After a Factory Reset

Once the reset is complete:

  1. Open the Orbi App or go to orbilogin.com in a browser

  2. Follow the on-screen instructions to set up your Orbi router again

  3. Reconnect any Orbi satellites (if applicable)

You’ll need to set your Wi-Fi network name, password, and any custom settings from scratch.

Final Tips

  • Backup settings (if possible) before resetting, using the admin panel

  • Ensure all Orbi devices (router and satellites) are reset if starting a full new setup

  • Use a surge protector to prevent unexpected resets due to power issues

  • Keep your firmware up to date after reset for security and performance

 

Final Thoughts

Performing a factory reset on your Orbi router is a simple yet powerful way to fix persistent network problems or start fresh. Whether you're troubleshooting or preparing to reconfigure your home network, the steps outlined above will guide you through the process safely and efficiently.

If issues persist after the reset, consider contacting Netgear Support for advanced diagnostics.